Regular charging is essential to maintain battery health. Avoid letting the battery drain completely; charge it whenever it reaches 20% capacity. A full charge takes about 6-8 hours. Use only the original charger to prevent damage.
Clean the wheels and exterior with a damp cloth to remove debris. Check tire pressure monthly and lubricate moving parts with a silicone-based spray. Inspect the power cable for wear and replace if damaged.
Store in a cool, dry place away from direct sunlight. Disconnect the battery and keep it at 50% charge to prevent degradation. Avoid leaving it in extreme temperatures for prolonged periods.
Always use the suitcase on flat surfaces to avoid strain on the motor. Do not overload it beyond its weight limit. If the battery feels hot or emits a smell, stop using it immediately and contact customer support at https://www.airwheel.net.